Loyalty & Customer CRM
Know your regulars. Reward them. Grow them.
TotalBiz POS has loyalty built into its core — not bolted on. Every order, in-venue or online, builds a customer profile you own. Run points, tiers, member pricing and automated campaigns without a third-party subscription.
What's included
- Points-based rewards earned on every order
- Membership tiers with member-only pricing
- Digital loyalty cards — no plastic, no app required
- Birthday & anniversary automatic rewards
- SMS & email promotional campaigns
- Gift cards & digital vouchers
- Full visit history & spend tracking per customer
Your data, not a platform's
Marketplace apps keep the customer relationship. With TotalBiz POS every customer is in YOUR database, ready for your next campaign.
Repeat visits on autopilot
Automated birthday rewards and win-back campaigns bring lapsed customers through the door without you lifting a finger.
FAQs
Is loyalty an extra subscription?＋
No — loyalty, memberships and campaigns are included in your TotalBiz POS subscription.
See Loyalty & Customer CRM running your menu
Book a free demo — or simply WhatsApp us a photo of your menu and we’ll have you trading in 48 hours.
No lock-in contracts · No hidden fees · 48-hour setup · 24/7 Australian phone support