Everything venues ask us about POS systems

Across the market, hospitality POS software generally runs from roughly $60 to $300+ per month per venue, hardware from about $500 for a tablet setup to $3,000+ for a multi-terminal fit-out, and card processing typically between 1.1% and 1.9% per transaction. The sticker price is rarely the real price though — loyalty, online ordering, kitchen screens and extra registers are commonly charged as extras. TotalBiz POS is quoted as one all-inclusive subscription per venue so the number you're given is the number you pay.

POS terminals, QR table ordering, handheld tablets, kitchen display screens, printer routing, the customer ordering app, the admin app, loyalty and CRM, gift cards, inventory with recipe costing, staff attendance and rosters, analytics and GST-ready reporting, plus a branded website with commission-free online ordering. Setup, menu build and staff training are included too.

No lock-in contracts and no exit fees. We'd rather keep venues because the system earns its place than because they're trapped in a term.

No. Orders through your own website, customer app and QR codes carry no commission and no per-order fee. That's the core of how we're different from marketplace-linked systems.

We run a free on-site demo with your actual menu loaded, and we periodically offer a first-month-free intake. Ask us what's currently available when you book.

Additional venues are quoted at a group rate, and you manage them all under one login with group-level dashboards, central menus and inter-venue stock transfers.

Yes — touchscreen terminals, kitchen display screens, order-taking tablets, customer displays, kitchen docket printers, receipt printers, label printers, cash drawers, card readers, barcode scanners, mounts, UPS units and the networking behind it all.

Often yes. TotalBiz POS runs on most modern touchscreen terminals, iPads and Android tablets, and works with common ethernet and USB printers and cash drawers. We assess your existing gear first and only replace what genuinely needs replacing.

Thermal dockets fade to black in the heat above a grill. Kitchen printers should be impact (dot-matrix) units using heat-stable ink, ideally printing in red and black so allergens and modifiers stand out on the ticket. Receipt printers at the counter can stay thermal for speed and quiet.

Call our 24/7 Australian support line. Because the system is cloud-based, a replacement terminal or tablet logs straight in with your full menu, settings and open orders intact — there's no rebuild and no data loss.

Yes. Data and power runs, access points for full-floor Wi-Fi coverage including beer gardens, PoE switches, separate guest and POS networks, and 4G failover options are all part of what we install.

No, and it's deliberate rather than a limitation. Marketplace platforms commonly take 20–35% of each order and keep the customer relationship. TotalBiz POS is built for venues that want direct, commission-free ordering through their own website, app and QR codes, so you keep 100% of every sale and every customer joins your database.

Most venues keep their marketplace listings as an acquisition channel and use pricing and loyalty incentives to move repeat customers to direct ordering. The aim isn't to disappear from the apps — it's to stop paying commission on regulars who would have ordered from you anyway.

Yes. Every plan includes a professionally built, mobile-first, SEO-optimised website with online ordering for pickup, synced live to your POS menu. Change a price once and it updates on terminals, QR menus, the website and the app together.

Your ordering link goes on your Google Business Profile, social bios, receipts and table talkers, and the site is built to rank for local searches. We set this up as part of your install.

Yes. Many venues price direct ordering slightly better than the marketplaces — funded by the commission they're no longer paying — and add loyalty points on top to make direct the obvious choice.