Honest comparison
TotalBiz POS vs Lightspeed Restaurant
Lightspeed Restaurant — which absorbed Australia's Kounta — is a mature, globally backed cloud POS with strong reporting and a deep integration ecosystem. It's a serious platform. Here's where TotalBiz POS takes a different path for independent Australian venues.
Where Lightspeed Restaurant does well
- Mature platform with strong analytics and reporting
- Deep integration ecosystem across delivery, accounting and workforce tools
- Global product investment and enterprise credibility
- Strong multi-site capabilities for larger groups
Where TotalBiz POS differs
- Lightspeed's capabilities scale with plan tiers and paid add-ons; TotalBiz POS ships everything in one subscription
- Loyalty and marketing on Lightspeed typically involve add-ons or partners; they're native in TotalBiz POS
- TotalBiz POS includes a branded, SEO-optimised website with commission-free ordering
- No delivery-marketplace integrations by design — direct ordering only
- 48-hour on-site setup and a Western Sydney support line, not a global queue
Side-by-side
| Capability | TotalBiz POS | Lightspeed Restaurant |
|---|---|---|
| Pricing model | One all-inclusive subscription | Tiered plans + add-ons |
| Loyalty & CRM | Built-in | Add-on / partner apps |
| Branded website + ordering | Included | Via partners / add-ons |
| QR table ordering | Built-in | Available |
| Kitchen display system | Included | Available |
| Inventory & recipe costing | Included | Strong, tier-dependent |
| Staff attendance & rosters | Built-in | Via workforce integrations |
| Delivery marketplace integrations | None — commission-free by design | Supported |
| Setup | 48-hour on-site, done for you | Remote onboarding typical |
| Support | 24/7 Australian phone support | Global support tiers |
Our honest verdict
Lightspeed suits venues and groups that want a big-name platform and are comfortable assembling capabilities across tiers and integrations. TotalBiz POS suits venues that want the whole stack working on day one — installed at their counter by a local team — for one subscription with nothing bolted on.
This comparison is based on publicly available information from Lightspeed Restaurant's website at the time of writing and is general in nature. All trademarks belong to their respective owners. Details change — always verify current features and pricing with each vendor directly.
See the TotalBiz POS difference yourself
Book a free demo — or simply WhatsApp us a photo of your menu and we’ll have you trading in 48 hours.
No lock-in contracts · No hidden fees · 48-hour setup · 24/7 Australian phone support