Honest comparison
TotalBiz POS vs OrderMate
OrderMate is one of Australia's longest-established hospitality POS providers, operating since 2001 and now part of the Oolio group. It's a capable, integration-rich platform popular with larger venues. Here's how TotalBiz POS compares for independent restaurants, cafés and takeaways.
Where OrderMate does well
- Long track record in Australian hospitality (est. 2001)
- Deep integration marketplace including delivery platforms, rostering and reservations
- Enterprise and stadium/venue-scale deployments
- 24/7 phone support
Where TotalBiz POS differs
- TotalBiz POS includes loyalty, CRM, online ordering and a branded website in the core subscription rather than via third-party integrations
- TotalBiz POS deliberately has no Uber Eats / DoorDash / Menulog integrations — it's built for venues that want direct, commission-free ordering
- TotalBiz POS is delivered and supported locally in Western Sydney with 48-hour setup, rather than through a national consulting process
- Simple all-inclusive subscription vs quote-based, consultant-scoped pricing
Side-by-side
| Capability | TotalBiz POS | OrderMate |
|---|---|---|
| Core POS & table management | Included | Included |
| QR table ordering | Built-in | Via partner integration (HungryHungry) |
| Loyalty & memberships | Built-in, no extra fee | Via third-party integrations |
| Branded website + online ordering | Included in subscription | Via partner platforms |
| Delivery marketplace integrations | None — commission-free by design | Uber Eats, DoorDash, Menulog |
| Customer database ownership | Yours, in one system | Split across integrated platforms |
| Kitchen display system | Included | Available |
| Inventory & recipe costing | Included | Available |
| Staff attendance & rosters | Built-in | Via Deputy/Tanda integrations |
| Setup | 48-hour full setup, done for you | Consultant-led implementation |
| Pricing | One all-inclusive subscription | Quote-based |
| Support | 24/7 Australian phone support | 24/7 national support |
Our honest verdict
If you're an enterprise group wanting a big integration ecosystem and marketplace delivery, OrderMate is a proven choice. If you're an independent venue that wants everything in one subscription, your own customer data, commission-free ordering and a local team that answers the phone — that's exactly what TotalBiz POS was built for.
This comparison is based on publicly available information from OrderMate's website at the time of writing and is general in nature. All trademarks belong to their respective owners. Details change — always verify current features and pricing with each vendor directly.
See the TotalBiz POS difference yourself
Book a free demo — or simply WhatsApp us a photo of your menu and we’ll have you trading in 48 hours.
No lock-in contracts · No hidden fees · 48-hour setup · 24/7 Australian phone support